Call Center Jobs in swargate, Pune

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Position: Call Center Agent Location: Swargate, Pune

We are seeking highly motivated and customer-oriented individuals to join our call center team in Swargate, Pune. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and resolving customer issues in a timely and professional manner.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Handle customer complaints and resolve issues in a prompt and efficient manner
  • Accurately enter customer information into the company’s database
  • Meet performance targets and maintain a high level of customer satisfaction

Requirements:



  • Excellent verbal and written communication skills
  • Strong interpersonal skills and ability to build rapport with customers
  • Ability to work in a fast-paced, dynamic environment
  • Basic computer proficiency and ability to navigate multiple systems simultaneously
  • High school diploma or equivalent; college degree preferred

We offer competitive salaries, comprehensive benefits, and opportunities for growth and advancement. If you are passionate about helping customers and want to join a dynamic and growing company, we would love to hear from you!

To apply, please send your resume and a brief cover letter explaining why you are a good fit for this role.

Call Center Jobs in swargate, Pune


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